“
When you open a door in a building, people will probably try to make use of it and get in. So don’t do it, if you can’t provide a room and a service right from start…
—
Stefano Rolando (personal communication at the First Master for Italian Public Information Officers, SSPA - Bologna, 1997).
A stimulating, witty leader and initiator in Italian public information services and strategies, telling a plain tale that pretty often gets forgotten…
